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  Subtitle as needed Perceptions of Service Quality in Consulting
     
    International Conference on Mobile Learning, E-Society & E-Management
    © 2011 by OLS Journal - ISSN No : 2091- 0266
    Number 1
    Year of Publication : 2011
    Authors : Melinda D’Cruz, Greg Timbrell
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  Citation Melinda D’Cruz, Greg Timbrell : Subtitle as needed Perceptions of Service Quality in Consulting : OLS Journals Special Isssue on Mobile Learning, E-Society & E-Management , 2011 , Published by : OLS Journals
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  Abstract  
 

This work-in-progress paper describes a research project that explores competing or complementary conceptions of service quality in information systems consulting firms.
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  Keywords

: Service quality, information systems consulting
  References :  
 
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